Crete, Diane & Local Service

Crete, local Service from Diane Steger

Diane's face will be familiar to our clients who have travelled to Crete as she has been with Freelance Holidays almost since its conception. Originally from the U.S.A. and married to Yianni with 2 teenage daughters, she is always willing to share her vast local knowledge

Diane and her team will ensure your chosen property is meticulously prepared for your arrival and equipped with a booklet packed with local information. Diane and our local Freelance staff are only ever a phone call away.

Comments about Diane Steger and the Freelance Crete office.

Sue Thurston and Terry Henken

"Many years ago (23) we first went to Crete and fell in love with the island and its people straight away those feelings have never changed to this day! There is so much to do and see. The mountains, villages and archaeological sites are a delight; there is something for everyone of all ages.

On our first visit we stayed in the sleepy beachside resort of Stalos and have returned each September since and even for Easter and Christmas. Over the years we have seen it grow into a larger resort which has still retained that village touch, Whilst the resort has grown nothing has been spoilt, a good selection of tavernas, restaurants and beach bars. Easy walks to the upper village and beyond, the friendly locals who are only too pleased to stop and talk.

Twelve or more years ago we went to stay at Rouladina apartments and met Manolis and Dimitra the owners and perfect hosts. Their apartments are well kept and so peaceful and just a short walk to the beach and tavernas..so whether it's tasting Dimitra's fresh baked Walnut cake or checking out Manolis wine or raki whilst relaxing by the pool, these are just some of the little things that makes the holiday here so great and not forgetting the people you meet year on year that become friends."

"We were very appreciative of the pre-holiday newsletters and the e-mail from your local agent advising us of local events during our stay.
On arrival we were met personally at Chania Airport, and taken straight to the car hire desk and waiting car, by your agent.
It was also very reassuring to be given her 24hr contact availability. Villa Petra was just as described in your literature.
This was our first holiday with Freelance and would gladly recommend your company."

"Unfortunately my mother fell and broke her ankle in Chania midway through our stay.
A problem made so much easier by the advice and assistance received from Diane
and the care and physical support of Georgos, Jenny, Katerina and their respective families.
Diane and Jenny (with her daughter Eri) even visited my mother in hospital.....
you dont get that sort of personal attention from the bigger holiday companies! Please convey our thanks."

"We are from Austria, but we prefer to book with Freelance because of the really kind and competent support service and your offer of character houses
at wonderful places. Thank you! We are looking forward to our next holidays with you!"

"Thank you very much for texting directions to us (as we had left them home!)
WE ARE ALSO EXTREMELY GRATEFUL THAT THE LOCAL REPRESENTATIVE AGREED US TO MOVE TO A MORE SUITABLE ACCOMODATION FOR THE SECOND WEEK. SHE WAS MOST HELPFUL AND UNDERSTANDING. Thank you for your excellent service."

"The info pack prvided by your local rep was invaluable. The owner was on hand most days and was very friendly and informative.
The accommodation in all respects was fantastic. The pool was excellent.
This was our 'best holiday yet' and we would not hesitate to recommend this property and yourselves to others. Once the recovers, we will be back!! Thanks"

"I was going to email you anyway to say what a wonderful holiday we had at Villa Kallisto. It was brilliant and would recommend it to anyone.
We also had first class service from Diane in Crete. Both very helpful and professional. We had a bit of an issue with the car which they soon sorted.
Very happy and will travel with you again soon . Thank you."

"A few things struck us about the excellence of freelance holidays: booking staff in the UK, nothing was too much trouble for them.also being met at the airport was fantastic .
The owner of our villa was really helpful indeed. All these things, apart from the Villa itself would make us book with freelance again.
knowing if we had a problem you company would help us gave us peace of mind for our holiday. We will be booking again with you! Thank you to you and to all your staff."

"We have been travelling to Greece for nigh on thirty years and thought we had already experienced the best. We were wrong; we have just had the happiest holiday of our lives in Kefali."

"The combination of mountains, sun, cool breezes and endless kindness was bewitching. And I don't think anything on earth can compare with the magic of floating in a pool
with mountains all around you and eagles circling high overhead. We cannot thank Yiorgos and Jenny enough for their constant consideration and friendliness.
They have that rare ability to respect privacy whilst offering warm hospitality. And, for two greedy people, Jenny's cooking was a major ingredient in our complete euphoria.
Thank you. This was a very special holiday among equally special people."

"The personal service cannot be faulted, we would particularly like to thank Diana for organising an alternative flight when ours was severely delayed.
We know we would never have had this sort of service with a larger tour operator."

"We had the unfortunate experience of being on Crete during a petrol tanker drivers' strike. Whilst this was a severe inconvenience and prevented us from fully enjoying the island;
Diane, the representative was an absolute angel in ensuring that we got enough petrol to get us from Stalos to the airport at Heraklion.
She really pulled out all the stops and we were VERY grateful to her. She should be commended for her attention to detail & making sure that everything went as smoothly as possible.
Gregory, at the villa was also wonderful. He was so pleasant, accommodating and friendly. All in all, a wonderful holiday was had by all! Thank you!"